SupportCategory: Learnplus - WPDemo plugin for Learn plus theme
educart asked 47 years ago

I am unable to install, demo plugin for purchased Learn Plus Theme on my wordpress. Please guide what to do, it is urgent, my work already suffered alot. 

6 Answers
Trending Templates Support Staff answered 4 years ago

Hello,
What is demo plugin you are saying? i

Trending Templates Support Staff answered 4 years ago

Hello,
It means you have an upload file size limit. You need to install plugins via FTP, or contact your hosting provider to increase the limit.

  • max_execution_time: 180
  • memory_limit: 128M
  • post_max_size: 32M
  • upload_max_filesize: 32M

If not, please send us your account FTP and admin. We will help you install it.
Please use new answer instead of comment.
Thanks.

educart answered 4 years ago

Hi,
My FTP details are
support@educationalcart,com
password: test@1234
Admin details

http://www.educationalcart.com/wp-admin/

 
educart
Test@1234
I am new to this and seeking help, it would be great if i can have the contact number so that we can discuss and resolve the issue. 

educart answered 4 years ago

I increased all these 

  • max_execution_time: 180
  • memory_limit: 128M
  • post_max_size: 32M
  • upload_max_filesize: 32M

sizes to 1GB, still unable to reactify that error. Please help
 

Trending Templates Support Staff answered 4 years ago

Hello,
We can’t access your FTP, please check it again. If not, please upload learnplus demo content plugin via FTP after that we will help you import it.
Thanks.

Trending Templates Support Staff answered 4 years ago

Hello,
We accessed your site, but nothing is in here. Please send us your FTP of WordPress theme.

http://prntscr.com/d93yww
Thanks.

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