SupportCategory: Learnplus - WPIcons not showing
richo asked 48 years ago

Hi, 
When i edit the homepage with visual composer at some module the icons disapear, ar not shown.
Could you help to me please?
Thanks.

Question Tags:
13 Answers
Support Staff Staff answered 2 years ago

Have you purchased WP theme, may i know the purchase code please.

richo answered 2 years ago

Its not all icons, only someone like industry.

Support Staff Staff answered 2 years ago

Kindly provide us the url for the same.

Trending Templates Support Staff answered 2 years ago

Hello,
We can’t access your site. Please check your site again.
http://prntscr.com/gmfx7b
Thanks.

richo replied 2 years ago

I am sorry, It´s fixed already.
Thanks!

richo answered 2 years ago

Hi,
Have you been able to check it?
Thank you

richo answered 2 years ago

Maybe thers is an confussion,
I wrote “I am sorry, It´s fixed already.” but i was talking about the Access to the WEB
The problem with the icons wasn´t solved
Thanks.

Trending Templates Support Staff answered 2 years ago

Hello,
We helped you update Visual Composer and  icons are updated
Thanks.

richo replied 2 years ago

I am sorry to tell you that the problems is not solved.
You can check it.

Trending Templates Support Staff answered 2 years ago

Hello,

We checked your site and the font you said is included. What do you mean?
http://prntscr.com/gszolf
Thanks.

richo replied 2 years ago

Yes in the backend, all the icons are ok, i was talking about the frontend
Check the picture, where the arrow signs show be “industry” icon, but it´s not shown.
https://prntscr.com/gt2ywo
Thanks.

richo answered 2 years ago

Hi again
Could you tell me the solution please?
It’s a long time without solving definitely the problem.
Thank you

Support Staff Staff replied 2 years ago

It is working at our so it might possible that your browser is old.
Please kindly share which browser you are using and which browser version you are using.

Support Staff Staff answered 2 years ago

Hello,
 
download below file and replace in wp-content/themes/learnplus/css
https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css
Please make sure you keep backup of your old files.
Please replace the files let us know issue is resolved or not .

richo answered 2 years ago

 Done! Now this is the result: http://prntscr.com/gwfdcf
The browsers where i try are tast version of firefox, chrome an safari on ios, so that´s not the problem.
Thank you.
 

Support Staff Staff replied 2 years ago

Ok I will check further to resolve the issue.

Support Staff Staff answered 2 years ago

Hello,
 
there is one more file to replace.
Path is as follows :
/wp-content/plugins/dhvc-woocommerce/assets/fonts/awesome/css/font-awesome.min.css
Kindly replace this file also

richo answered 2 years ago

Done,
But i am sorry to say the result is the same, doesn´t work.
I´ve been reading that last version of visual composer updates font awesome, maybe is there a way to work?

Support Staff Staff replied 2 years ago

Hey,
I have just made some changes , now it is working at my end.
Please conform that it is working at your end ??

richo replied 2 years ago

Yes it´s working now.
Could you tell to me which are the changes, just to be able to fix it in the future?
By the way, i did an mistake doing public an post where is share this picture: http://prntscr.com/gwfdcf where everybody can see my domain. ¿Could you please erase it? Thank you very much!!!!

Support Staff Staff replied 2 years ago

I have added a line in learn plus theme’s style.css, open style.css and see it

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