SupportCategory: Learnplus - issues
crystalclearimagedesign asked 47 years ago

Can’t get the plugin to upload…getting error message…”Fatal error: Cannot redeclare class WXR_Parser in /home/content/a2pnexwpnas01_data01/40/3494540/html/wp-content/plugins/wordpress-importer/parsers.php on line 12″ (By the way, this is despite the fact that the WordPress Importer is deactivated, because the current version has not been tested with the current version of WordPress)

Just got off the phone with Go Daddy Tech Support…I had to have them deactivate the plugin so I could get back in the WP Dashboard…According to Go Daddy Tech Support, the problem might be the fact that the host server is a WordPress Migration server, versus a conventional Linux Server…

I’ve download Filezilla as a backup to import the demo content…how can I resolve this issue?

3 Answers
Trending Templates Support Staff answered 4 years ago

Please send us your account admin, your admin URL and select as only me &admin via this forum. Don’t  worry, our information will be private.  Our developer will help you check soon.

Trending Templates Support Staff answered 4 years ago

We access your site and didn’t see any issues. We saw you import the demo content successfully. Was your problem fixed?

crystalclearimagedesign answered 4 years ago

It appeared that everything began to appear which allowed me to import the demo package…I assumed you guys fixed it from your end…thank you for your support!

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