SupportCategory: Learnplus - WPLogin & Register form not working
philo asked 48 years ago

I have purchased your theme LearnPLUS | Education LMS Responsive Theme and had it installed this weekend on my site: http://www.learntrack.co.za/ . I am using \”Login & Register\” on \”Topbar Right\”. The Login form isn\’t working. 

When I provide username and password, it\’s returning an empty response on the blank page. You can see/test on my site. Please let know how I can resolve this issue.  

philo replied 2 years ago

Just checking that someone is looking at this issue above? Please let me know soonest.

philo replied 2 years ago

Just checking that someone is looking at this issue above? Please let me know soonest.

2 Answers
Trending Templates Support Staff answered 2 years ago

Hello,
Please send us your account FTP, we will help you check and fix it.
Thanks.

philo replied 2 years ago

Should I share in this public message? Haven’t there any option to send privately?
Thanks.

philo replied 2 years ago

learntrack.co.za site hosted on WPEngine. Here is SFTP access:
Host: 35.197.193.109
Port: 2222
Username: simplebooks1-hrr
Password: m1FIRv$H@4vq

Please let me know when you done or is you have any other issue to access SFTP.

Trending Templates Support Staff answered 2 years ago

Hello,
We can’t access your FTP, please check your account again.
Thanks.

philo replied 2 years ago

I just tested it, it’s working fine. It’s SFTP not normal FTP. You can try with this host address: simplebooks1.sftp.wpengine.com too. Let me know if not worked.

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